How escrow works on Digital Asset Investigations
No black boxes. Here is exactly how funds are protected, how evidence is handled, and the conditions that must be met before money is ever released.
Step 1: Contract Setup
Open an investigation or project case, invite the counterparty, and lay out the deliverables, timeline, and contract terms. Nothing proceeds until Party A and Party B have both signed the agreement, so expectations are locked in from the start.
Step 2: Funding the Escrow
The client deposits funds through a licensed payment/escrow partner. Once the partner confirms the deposit, the case is marked securely escrowed. The money is held against the contract and cannot be released until the release conditions are met.
Step 3: Verification & Execution
Work is carried out and documented. Parties upload evidence — receipts, CSVs, chat logs, transaction references — and communicate inside the case. Every action is recorded to an audit trail so the outcome can be verified against the contract.
Step 4: Mutual Release
Release requires explicit approval from both Party A and Party B. If something goes wrong, either side can raise a dispute, which freezes release while an admin reviews the evidence and resolves it. Funds are released only after the licensed partner confirms.
What each escrow status means
Every case displays one of these statuses at all times, so both parties always know precisely where the funds stand.
Awaiting the funding deposit to be confirmed by the licensed escrow partner.
Funds are confirmed held by the escrow partner and locked pending approvals.
Both parties approved (or a dispute resolved to release). Eligible to request release.
A dispute is open. Release is blocked while an admin reviews evidence.
An admin has frozen release pending additional verification. No funds can move.
The escrow partner has confirmed the release. The case can be closed.
Funds are processed only through licensed payment/escrow partners where available.
Funds release only after verified approval — or a resolved dispute
There are exactly two paths to a release, and an administrator can never move funds directly from the interface.
Path 1 — Mutual approval
When both Party A and Party B approve the outcome, the escrow becomes eligible for release and moves to Ready for Release. The release is then requested through the licensed partner.
Path 2 — Resolved dispute
If a dispute is raised, release is frozen while an admin reviews the evidence. Only a documented resolution can make the escrow eligible again, with the reason recorded to the audit trail.
Funds are marked released only after the licensed payment/escrow partner confirms. Funds are processed only through licensed payment/escrow partners where available.
- SSL Encrypted
- Secure Client Portal
- Verified Company Registration
- Escrow Workflow Protected
- Evidence Audit Trail
Funds are processed only through licensed payment/escrow partners where available.
Ready to open your first secured case?
Set up a contract, fund escrow through a licensed partner, and release only after verified approval.